Working within the Ministry of Citizens’ Services, I work on an agile team that is guiding and facilitating a cross-government effort to accommodate Indigenous language names across systems and services, including identity records and signage. This work involves mapping system and service dependencies across ministries and jurisdictions, developing technical and policy guidance, and consulting with Indigenous Peoples to understand service priorities and co-develop solutions.
https://www2.gov.bc.ca/gov/content/data/initiatives/including-indigenous-languages
Below is a presentation I delivered to the Alberta Government’s Service Design Guild that shares our approach, design methods and phases of engagement with Indigenous Peoples that is now shaping the path forward for implementation in a good way.
