Inside front cover and Table of Contents.

Opening pages of the book.

Visual index of the book’s contents featuring hand drawn icons for each section.

Map of Vancouver designed with Newcomers in mind.

  • Client City of Vancouver, Social Policy
  • Date Spring 2014

This guide was developed in response to the diverse needs of people arriving in Vancouver; as an invitation for participation and civic engagement; and as a useful resource for accessing services and welcoming spaces. It features unique and personal stories shared by Vancouver residents, and highlights the many services and resources available to newcomers to the city.

The guide was created as part of an initiative called Welcoming Communities, which was coordinated by the City of Vancouver in collaboration with community partners. A Working Group guided its
development, including gathering input for relevant topics and inviting community members to share their stories.

The guide is made of up three chapters (People, Neighbourhoods & Getting Involved, Services & Resources) with videos throughout. The chapters are organized into 31 sections containing interviews, overview summaries, links & resources and media.

The guide is available on the City of Vancouver website (, and as part of the Vancouver Public Library eBook collection. It is available in the following formats:

  • PDF: for computers with Adobe Reader and on demand printing
  • EPUB: for computers or devices with eReader software
  • iBook: for Apple devices